fbpx

uk flag

BUILT IN THE UK
Many of our sofas are Built in Britain

guarantee

Guaranteed
5 year guarantee on all our sofas

Terms & Conditions

1. General

  1. All the orders are accepted by us only under these Terms and statutory employed. They may not be altered other than with our written agreement.
  2. Any quotations supplied by us will be done so in a written form and shall lapse 30 days from the quotation date.
  3. The customer shall be responsible to us for ensuring the accuracy of the terms of any other, including any applicable design, drawing or specification provided to us.
  4. All queries relating to this contract should be notified in writing to the company at the address shown on the contract.
  5. All goods remain the property of Signature Sofas until paid for in full.
  6. Fabric samples are provided for colour guidance only. Due to shade variation, the company cannot guarantee an exact colour match.


2. Manufacture

  1. Their nominated suppliers will use al materials of the highest reputation in the company’s product.
  2. In the event of materials becoming unavailable, the company apologises for any inconvenience.
  3. Where applicable, all orders will not be produced until credit clearance has been received.


3. Guarantee

  1. The products and workmanship are guaranteed in accordance with the company’s guarantee, which is 12 months as of the date of delivery.
  2. This guarantee is not transferable.


4. Cancellation

In the event of a cancellation of the contract being requested by the customer, the following charge will be made.

  1. Loss of deposit
  2. Loss of profit and restocking charges of the materials 40% of the order value.


5. Delivery

  1. All delivery times quoted are approximate and we reserve the right to change these times without prior notice. However, we will endeavour to notify where possible.
  2. It is the buyer’s responsibility to ensure that the product fits into their property. However, we will endeavour to fit the product into the property if at all possible.

Delivery service A
Weekend only and within a five hour window and will cost £50 less £25 discount.

Delivery service B
Is for any nominated weekdays (excluding Bank Holiday) and within a 5 hour window and will cost £75 less £25 discount.

Delivery service C
Is for any nominated day (excluding Bank Holiday) and within a 1 hour window and will cost £100 less £25 discount.

3. The above delivery charges are subject to change if the delivery area is out of a 20 mile radius from our store.


6. Payment

  1. Payments on delivery shall be CASH only.
  2. Master Card and Visa Credit cards are subject to a 2% transaction Bank charge.
  3. Solo, Visa Delta, Maestro Debit cards DO NOT carry a bank charge.
  4. Bacs payment welcome, please ask for our details.
  5. Building Society cheques, Bankers Drafts, Credit Cards and Debit Cards require 10-14 working
  6. days for clearance prior to delivery.


7. Complaints

In the unlikely event of a complaint, we must be notified in writing. The liability of Signature Sofas LTD, in the event of a complaint, is limited to the value of the goods supplied.

Everything is Customisable

Be individual with our sofas. Select your shape, size and choose from an extensive range of fabrics. All of our leather ranges are crafted from fine Italian leather whilst the fabric is timeless and luxurious. Choose from over 3000 different fabric styles and over 400 leather styles.

view video

Why our customers Love us...

Our range of sofas are completely customisable and made to measure, coupled with over 20 years of experience in sofa retail and customer service,  we are the number one suppliers for you…

READ MORE

uk flag pole

BUILT IN THE UK

Many of our sofas are built in britain

5 year guarantee

GUARANTEED

5 Year guarantee on all our sofas

fabric

HUGE CHOICE

Over 3000 fabrics & 400 leather styles to choose from

unique

COMPLETLY UNIQUE

the ability to create a unique sofa across all our ranges

5 stars

5 STAR SERVICE

YOU are our number one priority

experience

A WEALTH OF EXPERIENCE

We have been in business for over 20 years

Signatureadvice

Are you in the market for a new sofa? Before making any decisions, be sure to check out the Signature Advice section for all the latest tips and tricks for when buying your perfect sofa!

Visit Our Showrooms

Visit one of our showrooms and speak to our expert team who will assist you on your purchase of your brand new sofa.

© 2020 Signature Sofas. All rights reserved. Registered in England & Wales. 154568684