Ideal Suite Factory Reviews

User reviews

Review Extras
Ratings (the higher the better)
Sales Experience
Quality vs Price i.e. Value
Delivery Experience
Finished Product
Customer Service
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Reviewed by Keith Franklin
Overall rating 
 
4.8
Sales Experience 
 
5.0
Quality vs Price i.e. Value 
 
5.0
Delivery Experience 
 
5.0
Finished Product 
 
4.0
Customer Service 
 
5.0

The best

After having a Multiyork sofa for 12 years we had been trying to replace with the same quality. Sadly after going through two other company’s we were no where near. BUT we found signature sofas and they were brilliant. The sofa is the perfect size and exactly the same as what we had from multiyork. The quality is fantastic and the service second to none. The people at Cannock are great. So if you want a sofa as good as multiyork go here....thanks

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Reviewed by Jean Brown
Overall rating 
 
5.0
Sales Experience 
 
5.0
Quality vs Price i.e. Value 
 
5.0
Delivery Experience 
 
5.0
Finished Product 
 
5.0
Customer Service 
 
5.0

Suite

Received our three piece suite today. We are very pleased with the quality looks and workmanship. It was delivered by two very polite and helpful gentlemen.
We would recommend this company .

Review Extras

Location
Loughborough Leicestershire
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Reviewed by Gail Edge
Overall rating 
 
5.0
Sales Experience 
 
5.0
Quality vs Price i.e. Value 
 
5.0
Delivery Experience 
 
5.0
Finished Product 
 
5.0
Customer Service 
 
5.0

Superb

From the moment we dropped into Signature Sofas we were treated with with excellent customer service from Will . He made us feel comfortable and welcome to browse and chatted to us about the selection process of anything that we required . We were able to choose the right style to suit our needs with Will expert advice and attention to detail . We chose the style , sizes made to measure ,patterns and contrasts from a vast array of excellent quality fabrics . The whole experience felt personal and not off the peg like other stores . We left optimistic and looking forward to our delivery . We have today , 8 weeks after ordering as promised , taken delivery of stunning , quality and superior sofas and accent chair . I imagine that we will have many many years of enjoying and relaxing on them . Even machine washable so no need to moan at Grandchildren . Cannot recommend Will and Signature Sofas highly enough . If you need a quality build and potential for 3O year long lasting sofa don’t go any where else

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Reviewed by Clare Smith
Overall rating 
 
5.0
Sales Experience 
 
5.0
Quality vs Price i.e. Value 
 
5.0
Delivery Experience 
 
5.0
Finished Product 
 
5.0
Customer Service 
 
5.0

Satisified customer

On my first visit the greeting from the staff was a friendly one and advice was given regarding a made to measure corner sofa. I went away to consider my options and didn't revisit for a few weeks but the staff remembered me and my requirements. I ordered some fabric samples which on arrival I paid another visit to the store. The staff were patient with me and I did not feel pressurised into placing an order. I finally made a decision on the style of sofa and the fabric and the staff helped with regards to my needs, i.e. height of cushions, arms etc and Dip visited my home to confirm the correct measurements. I then finally got round to placing my order.
The delivery went without a hiccup and the delivery men were fantastic.
Having had the sofa for a few weeks, I'm extremely satisfied with the finished product. Quality fabric, excellent fit, well made sofa.
Very happy with the whole experience and I would recommend to anyone looking for a new sofa.

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Reviewed by Alison knight
Overall rating 
 
4.8
Sales Experience 
 
5.0
Quality vs Price i.e. Value 
 
5.0
Delivery Experience 
 
4.0
Finished Product 
 
5.0
Customer Service 
 
5.0

New suite

Had a made to measure chair as I am small with a nurse’s bad back.chair has helped my back and is very comfortable thank you.i have never sat in a chair that is the right size for me so I am truly grateful.suite looks very smart and posh too in my little sitting room.i would definitely recommend coming to signature sofas especially if you have special requirements like me.

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