Ideal Suite Factory Reviews

User reviews

Ratings (the higher the better)
Sales Experience
Quality vs Price i.e. Value
Delivery Experience
Finished Product
Customer Service
Comments
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Reviewed by Mr Harrison
Overall rating 
 
5.0
Sales Experience 
 
5.0
Quality vs Price i.e. Value 
 
5.0
Delivery Experience 
 
5.0
Finished Product 
 
5.0
Customer Service 
 
5.0

Very pleased

Very pleased with the suite, had a little concern with it however this was sorted for me, I can't fault it at all, I received great service and had a lovely experience through out. I recommend them to anyone who asks me.

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Location
Worcesteshire
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Reviewed by Shazia Noreen
Overall rating 
 
4.6
Sales Experience 
 
5.0
Quality vs Price i.e. Value 
 
5.0
Delivery Experience 
 
3.0
Finished Product 
 
5.0
Customer Service 
 
5.0

Sofa

Anyone who needs a new sofa would definitely recommend this store. The customer service from will was excellent he knows exactly what the customer requires. Delivery was a little late due to weather but it was worth the wait. In future would definitely go back.

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Location
Birmingham
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Reviewed by Mrs Watson
Overall rating 
 
5.0
Sales Experience 
 
5.0
Quality vs Price i.e. Value 
 
5.0
Delivery Experience 
 
5.0
Finished Product 
 
5.0
Customer Service 
 
5.0

Loved it

Great sofa, would definitely recommend and come back.

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Location
West Midlands
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Reviewed by Mrs Husseom
Overall rating 
 
5.0
Sales Experience 
 
5.0
Quality vs Price i.e. Value 
 
5.0
Delivery Experience 
 
5.0
Finished Product 
 
5.0
Customer Service 
 
5.0

Absolutely Fantastic

My sofa was amazing, the service was exceptional and everything was as promised. My sofa was delivered on time with no issues. The customer service we received from William was second to none and we were well looked after from start to finish, and even after the suite was delivered. The variety available in the showroom was amazing and I can’t thank William and Pav enough.

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Location
Yardley
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Reviewed by cim
Overall rating 
 
5.0
Sales Experience 
 
5.0
Quality vs Price i.e. Value 
 
5.0
Delivery Experience 
 
5.0
Finished Product 
 
5.0
Customer Service 
 
5.0

Great suite

Very good sofa thank you

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Location
Bham
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