Ideal Suite Factory Reviews

User reviews

Ratings (the higher the better)
Sales Experience
Quality vs Price i.e. Value
Delivery Experience
Finished Product
Customer Service
Comments
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Reviewed by Mrs Helen Roberts
Overall rating 
 
4.4
Sales Experience 
 
4.0
Quality vs Price i.e. Value 
 
4.0
Delivery Experience 
 
5.0
Finished Product 
 
5.0
Customer Service 
 
4.0

Happy with my sofa

This was first sofa that i bought so the price seemed a bit high at first but when I looked a round some more I realised it was actually a very reasonable price. I was very happy with the service, however I didn't get a sample even though I requested multiple times. My final product was amazing nonetheless. I had a great delivery experience too and the sales staff were lovely.

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Reviewed by Mr Smith
Overall rating 
 
4.4
Sales Experience 
 
5.0
Quality vs Price i.e. Value 
 
3.0
Delivery Experience 
 
4.0
Finished Product 
 
5.0
Customer Service 
 
5.0

Good sofa

I liked my sofa, the quality was great but the price was a bit high. You are paying for a superior quality. The service was phenomenal and I loved the sofa that I received. Just wish it was cheaper.

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Reviewed by L O'Donoghue
Overall rating 
 
5.0
Sales Experience 
 
5.0
Quality vs Price i.e. Value 
 
5.0
Delivery Experience 
 
5.0
Finished Product 
 
5.0
Customer Service 
 
5.0

Excellent quality

From start to finish Ideal Suite factory were excellent. PAV at the Birmingham showroom was extremely helpful, polite and very patient. He offered advice when needed but also left us to make our decisions. After sales communication was excellent.Delivery drivers were lovely-very friendly, the suite was set up in the living room within minutes. Overall an excellent buying experience, I will definetly be back and I will recommend to friends and family. Thank you all at the Ideal Suite factory.

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Reviewed by Mr Bhinder
Overall rating 
 
4.6
Sales Experience 
 
4.0
Quality vs Price i.e. Value 
 
5.0
Delivery Experience 
 
5.0
Finished Product 
 
5.0
Customer Service 
 
4.0

Extremely happy

The company was fantastic, the shop was great, the sales people were very friendly, the head office was brilliant also. I received great customer service throughout. I loved the quality of my sofa and wouldn't hesitate to recommend to my friends.

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Reviewed by Jay Haywood
Overall rating 
 
5.0
Sales Experience 
 
5.0
Quality vs Price i.e. Value 
 
5.0
Delivery Experience 
 
5.0
Finished Product 
 
5.0
Customer Service 
 
5.0

Wonderful

I'm exception happy with my sofa. It was a brilliant product for the price, I had it built to my exact specification and it came out perfect, and I am extremely happy with what I brought. The service I received was exceptional.

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