Ideal Suite Factory Reviews

User reviews

Ratings (the higher the better)
Sales Experience
Quality vs Price i.e. Value
Delivery Experience
Finished Product
Customer Service
Comments
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Reviewed by Debra quinney
Overall rating 
 
5.0
Sales Experience 
 
5.0
Quality vs Price i.e. Value 
 
5.0
Delivery Experience 
 
5.0
Finished Product 
 
5.0
Customer Service 
 
5.0

Excellent service

Just received my new suite and I love it.The service from the start in the showroom to the delivery men was first rate will deffinitley be recommending you to all my friends and family .Thankyou

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Reviewed by Margaret
Overall rating 
 
5.0
Sales Experience 
 
5.0
Quality vs Price i.e. Value 
 
5.0
Delivery Experience 
 
5.0
Finished Product 
 
5.0
Customer Service 
 
5.0

New sofa

We were recommended to ideal suites factory and purchased a new sofa,we was really pleased with the service and delivery.we will recommend you to our family and friends as the furniture is high quality and the salesman William was a pleasure to deal with.

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Reviewed by Maureen Fogarty
Overall rating 
 
5.0
Sales Experience 
 
5.0
Quality vs Price i.e. Value 
 
5.0
Delivery Experience 
 
5.0
Finished Product 
 
5.0
Customer Service 
 
5.0

Great service

We purchased a leather suite from Ideal Suites 17 years ago the quality was amazing and as worn well over the years we purchased a new one had delivery last week 25/11/15 we are so pleased with it. The service we received off William was exceptional second to none in fact he helped to choose the style we required I would thoroughly recommend anyone to visit the showroom you will be well looked after great customer service
.

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Reviewed by Mrs Helen Roberts
Overall rating 
 
4.4
Sales Experience 
 
4.0
Quality vs Price i.e. Value 
 
4.0
Delivery Experience 
 
5.0
Finished Product 
 
5.0
Customer Service 
 
4.0

Happy with my sofa

This was first sofa that i bought so the price seemed a bit high at first but when I looked a round some more I realised it was actually a very reasonable price. I was very happy with the service, however I didn't get a sample even though I requested multiple times. My final product was amazing nonetheless. I had a great delivery experience too and the sales staff were lovely.

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Reviewed by Mr Smith
Overall rating 
 
4.4
Sales Experience 
 
5.0
Quality vs Price i.e. Value 
 
3.0
Delivery Experience 
 
4.0
Finished Product 
 
5.0
Customer Service 
 
5.0

Good sofa

I liked my sofa, the quality was great but the price was a bit high. You are paying for a superior quality. The service was phenomenal and I loved the sofa that I received. Just wish it was cheaper.

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